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Privacy Policy

PRIVACY POLICY
Novaloop Intelligence Inc.

Effective Date: April 25, 2026

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1. Overview

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Novaloop Intelligence Inc. (“Novaloop”, “we”, “our”, or “us”) is committed to protecting the privacy, confidentiality, and security of personal information in accordance with applicable laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

This Privacy Policy describes how we collect, use, disclose, and safeguard personal information in the course of operating our business and providing our services.

By accessing or using our services, you acknowledge that you have read and understood this Privacy Policy.

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2. Scope

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This Privacy Policy applies to personal information collected from:
 

  • customers and prospective customers;

  • users of our websites, platforms, and services; and

  • business partners, service providers, and other individuals with whom we interact.


     

3. Consent

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By providing personal information to Novaloop, you consent to its collection, use, and disclosure as described in this Privacy Policy and as permitted or required by law.

You may withdraw your consent at any time, subject to legal or contractual restrictions, by contacting us at info@novaloop.ca. Withdrawal of consent may affect our ability to provide certain services.

Where you provide personal information about another individual, you represent that you have obtained all necessary authority and consent.


 

4. Information We Collect
 

We collect personal information that is necessary for our business operations and service delivery, including:
 

  • a. Identification and Contact Information: Name, email address, telephone number, mailing address, and related identifiers.

  • b. Account and Service Data Information provided when creating or managing an account, using our services, or submitting content.

  • c. Transaction and Payment Information: Billing details and payment-related information.

  • d. Technical and Usage Data: IP address, device identifiers, browser type, operating system, usage patterns, and interaction data.

  • e. Third-Party Information:  Information received from third-party integrations or partners, subject to their respective privacy policies.

  • f. Cookies and Tracking Technologies
     

We use cookies and similar technologies to enhance functionality, analyze usage, and improve performance.


 

5. How We Use Personal Information

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We use personal information for legitimate business purposes, including to:

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  • provide, maintain, and improve our services;

  • authenticate users and ensure account security;

  • manage customer relationships and provide support;

  • process transactions and fulfill contractual obligations;

  • conduct analytics, research, and product development;

  • communicate with users regarding services, updates, and relevant offerings;

  • detect, prevent, and investigate fraud or unauthorized activity; and

  • comply with legal and regulatory requirements.


     

6. Disclosure of Personal Information
 

We may disclose personal information in the following circumstances:
 

  • to service providers performing functions on our behalf (e.g., hosting, analytics, payment processing);

  • within Novaloop and its affiliated entities;

  • in connection with financing, mergers, acquisitions, or other business transactions;

  • to legal or regulatory authorities where required or permitted by law; or

  • with your consent.
     

We do not sell personal information.


 

7. Data Storage and Transfers
 

Personal information may be stored and processed in Canada or other jurisdictions where our service providers operate. In such cases, information may be subject to the laws of those jurisdictions.


 

8. Security Safeguards
 

Novaloop implements commercially reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, use, loss, or disclosure.
 

While we take appropriate measures, no system can be guaranteed to be completely secure.


 

9. Data Retention
 

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, or as required by applicable law, after which it is securely deleted or anonymized.


 

10. Your Rights

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Subject to applicable law, you may have the right to:
 

  • access the personal information we hold about you;

  • request corrections to inaccurate or incomplete information;

  • withdraw consent to certain uses; and

  • request deletion of your personal information.
     

Requests may be submitted to info@novaloop.ca.


 

11. Cookies and Website Analytics
 

Our website uses cookies and similar technologies to:
 

  • understand user behavior;

  • improve functionality and performance; and

  • support analytics and operational insights.
     

You may control cookies through your browser settings.


 

12. Third-Party Services
 

Our services may include integrations or links to third-party platforms. Novaloop is not responsible for the privacy practices of such third parties.


 

13. Updates to This Policy
 

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted with a revised effective date.


 

14. Contact Information
 

For questions, requests, or concerns regarding this Privacy Policy or our data practices, please contact:
 

Novaloop Intelligence Inc.
Toronto, Canada
Email: info@novaloop.ca

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